How we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679).
1. Data controller
The website www.changermesverres.com is operated by:
OPTIQUE DISTRIBUTION
SARL with capital of €100,000 — RCS Nanterre 389 004 169
16 rue Louis Pasteur, 92100 Boulogne-Billancourt, France
Phone: +33 (0)1 48 25 00 05
Email: contact@changermesverres.com
2. Personal data we collect
- First and last name
- Postal address
- Email address and phone number
- Order information and purchase history
- Payment-related information
- IP address, browsing data and cookies
- Information submitted through contact forms
3. Why we process your data
- Order management, shipping and delivery
- Customer account and payment processing
- Customer service and after-sales support
- Responding to contact requests and sending transactional emails
- Newsletter and marketing communications (with your consent)
- Website improvement, analytics and advertising
- Security, fraud prevention and legal compliance
4. Legal basis
We process your data on the basis of the performance of a contract, your consent (for newsletters and non-essential cookies), our legal obligations, and the legitimate interests of OPTIQUE DISTRIBUTION (such as security and service improvement).
5. Payments
Payments are securely processed by third-party providers, Stripe and PayPal. Your banking details are never stored directly by OPTIQUE DISTRIBUTION.
6. Cookies and third-party services
The website uses cookies to ensure proper functionality, improve your experience, measure traffic and deliver analytics or advertising. Cookies that are not strictly necessary are only set after your consent. You can accept, refuse or customise your preferences at any time through the cookie banner.
Third-party services that may set cookies or process data include:
- Google Analytics — traffic measurement
- Google Ads and Meta Pixel — advertising
- Stripe and PayPal — payment
- Trustpilot and Avis Garantis — customer reviews
- Brevo — newsletter
7. International data transfers
Some of our service providers are located outside the European Union (for example our host in Switzerland, or payment, analytics and advertising providers in the United States). When data is transferred outside the EU, it is protected by appropriate safeguards, such as the European Commission's standard contractual clauses or an adequacy decision.
8. Hosting
Infomaniak Network SA
Rue Eugène-Marziano 25, 1227 Les Acacias, Geneva, Switzerland
9. How long we keep your data
- Order and invoice data: up to 10 years (legal obligation)
- Customer account data: for the lifetime of the account
- Prospect data: up to 3 years after the last contact
- Cookies: maximum 13 months
10. Your rights
Under the GDPR, you have the right to access, rectify and erase your data, to object to or restrict its processing, to data portability, and to withdraw your consent at any time.
To exercise these rights, contact us at contact@changermesverres.com.
If you believe your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.
11. Changes to this policy
OPTIQUE DISTRIBUTION may update this Privacy Policy at any time. The version in force is the one published on this page.
Last updated: May 2026
